Purrly - Tech Support

📧 Contact Us

If you encounter any issues while using the app, please reach out to us through the following:

Email: shande.li@icloud.com

We will respond to your inquiry within 24 hours.

🎵 Key Features

Mix of cat purring and natural sounds
Smart mixing: independent volume control
Meditation timer: from 5 minutes to 2 hours
Morning alarm: smart alarm based on sleep cycles
Card collection: track your sleep journey
Background play: supports lock screen and continuous playback

❓ Frequently Asked Questions

Q: How do I use the alarm feature?

A: In "Alarm Settings," choose your sleep cycle. The system will send a notification at the set time. Tap the notification to play the alarm sound.

Q: Why do I need to tap the notification to start the alarm?

A: This is an iOS security mechanism to ensure users actively choose to play sounds, avoiding unwanted disturbances.

Q: How do I set the audio playback duration?

A: In "Settings," you can configure the countdown timer for audio playback.

Q: Which devices are supported?

A: Supports iPhone and iPad running iOS 16.6 or later.

Q: How much storage do the audio files take?

A: All audio files are included in the app, with no additional downloads required. Total size is about 10MB.

🔒 Privacy Protection

We value your privacy:

All data is stored locally on your device
No personal information is collected or shared
No data is sold to third parties
Notification permissions are used only for the alarm feature

📱 System Requirements

iOS 16.6 or later
iPhone or iPad
Recommended for use in a quiet environment
Supports headphones and speakers